Submission Guidelines
Wicker.com wants your opinions to be heard
We want customers to get the information they need to make smart buying choices, and we'd love to have your help doing that. As a Wicker.com customer, you can submit written reviews for items listed on Wicker.com. We encourage you to share your opinions, both favorable and unfavorable.
Who can create customer reviews?
Anyone who has purchased items from Wicker.com. All we ask is that you follow a few simple rules (see "What’s not allowed" below).
Tips on writing a great review
- Include the "why": The best reviews include not only whether you liked or disliked a product, but also why. Feel free to talk about related products and how this item compares to them.
- Be specific: Your review should focus on specific features of the product and your experience with it.
- Not too short, not too long: Written reviews must be at least 20 words and are limited to 1,000 words. The ideal length is 75 to 500 words.
- Be sincere: We welcome your honest opinion about the product--positive or negative. We do not remove reviews because they are critical. We believe all helpful information can inform our customers’ buying decisions.
What's not allowed
Wicker.com is pleased to provide this forum for you to share your opinions on products. While we appreciate your time and comments, we reserve the right to remove reviews that include any of the following:
Objectionable material:
- Obscene or distasteful content
- Profanity or spiteful remarks
- Promotion of illegal or immoral conduct
Promotional content:
- Advertisements, promotional material or repeated posts that make the same point excessively
- Sentiments by or on behalf of a person or company with a financial interest in the product or a directly competing product (including reviews by authors, artists, publishers, manufacturers, or third-party merchants selling the product)
- Reviews written for any form of compensation other than a free copy of the product. This includes reviews that are a part of a paid publicity package
- Solicitations for helpful votes
Inappropriate content:
- Other people's material (this includes excessive quoting)
- Phone numbers, postal mailing addresses, and URLs external to Wicker.com
- Details about availability or alternate ordering/shipping
- Foreign language content (unless there is a clear connection to the product)
Off-topic information:
- Feedback about typos or inaccuracies in our catalog or product description (instead, use the contact form on the contact us page).